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Best rate guarantee
If you find a lower price than the price available on www.tdhotels.com within 24 hours after completing your booking or at the time you are making the reservations, we will match the price.
WHAT TO DO:
Make your booking at www.tdhotels.com as usual and save your reservation number.
Fill out the form below, indicate the website offering a lower rate and attach an image of the offer. Also indicate your www.tdhotels.com booking number.
The reservations department will inform you of the new rate of your stay, including the lower rate found, under our best rate guarantee policy.
Read the Best Rate Guarantee terms and conditions and fill out the form below.
Fill out the form here
Terms and conditions of use
The lower rate must be bookable online on another website in real time with the same booking and payment terms as www.tdhotels.com.
The price must apply to the same hotel for the same number and type of rooms and meal plan, on the same dates and for the same number of people in the same currency and with the same cancellation conditions and policies.
The guarantee does not apply to prices quoted incorrectly on other websites.
The guarantee does not apply to non-retail rates, i.e., promotions or preferential, exclusive or company rates.
The guarantee does not apply to group bookings, for which terms will be agreed upon in accordance with the services requested.
The guarantee does not apply to vouchers.
The guarantee does not apply to booking websites or platforms that do not identify the origin of bookings.
The guarantee will not apply if the difference between prices is only decimal figures.
Should send your form Best Rate Guarantee, within 24 hours from the date of your reservation www.tdhotels.com website.
Your application must be sent at least 24 hours before check-in.
The best rate guarantee may be cancelled at any time without notice.